Shipping

Get information on how to receive your order.

Shipping times

You can find the shipping times on the product page. Please pay attention to the information whether the product you want is in stock or will be ordered for you.

In stock
If we have enough stock, we will send goods in stock as soon as possible after receipt of payment or prepare them for collection. If you order more than we have in stock, we will order the rest from our suppliers, which may delay delivery times.
Ordered goods
We do not have ordered goods in stock and obtain them directly from the manufacturer or supplier when you place your order. The shipping times for ordered goods are non-binding approximate information, which can be shifted outside of our control depending on availability.
If you have any further questions about shipping or delivery times, our team will be happy to answer them via chat.

Forwarding

Forwarding

  • We usually send most of our goods, such as tiles, by freight forwarding.
  • You will receive notification of your delivery from the forwarding company by email.
Forwarding
Forwarding
Forwarding to Germany
Forwarding to the Netherlands
Forwarding to Belgium
Weight Shipping
Euro pallet (maximum 120x80x80 cm)
up to 1000 kg € 119
> 1000 kg – 2000 kg € 219
> 2000 kg – 3000 kg € 259
> 3000 kg – 4000 kg € 299
> 4000 kg – 5000 kg € 329
> 5000 kg – 6000 kg € 359
> 6000 kg – 7000 kg € 399
> 7000 kg – 8000 kg € 439
> 8000 kg – 9000 kg € 479
> 9000 kg – 10000 kg € 499
> 10000 kg – 15000 kg € 649
> 15000 kg € 849
Oversized (width / height exceed 120x80 cm)
up to 1000 kg € 238
> 1000 kg – 2000 kg € 338
> 2000 kg – 3000 kg € 378
> 3000 kg – 4000 kg € 418
> 4000 kg – 5000 kg € 448
> 5000 kg – 6000 kg € 478
> 6000 kg – 7000 kg € 518
> 7000 kg – 8000 kg € 558
> 8000 kg – 9000 kg € 598
> 9000 kg – 10000 kg € 618
> 10000 kg – 15000 kg € 768
> 15000 kg € 968
Forwarding to Luxembourg
Weight Shipping
Euro pallet (maximum 120x80x80 cm)
up to 500 kg € 110
> 500 kg – 1000 kg € 160
> 1000 kg – 2000 kg € 250
> 2000 kg – 3000 kg € 320
> 3000 kg – 4000 kg € 405
> 4000 kg – 5000 kg € 480
> 5000 kg – 6000 kg € 550
> 6000 kg € 600
Oversized (width / height exceed 120x80 cm)
up to 500 kg € 220
> 500 kg – 1000 kg € 320
> 1000 kg – 2000 kg € 410
> 2000 kg – 3000 kg € 480
> 3000 kg – 4000 kg € 565
> 4000 kg – 5000 kg € 640
> 5000 kg – 6000 kg € 710
> 6000 kg € 760
Forwarding to Austria
Weight Shipping
Euro pallet (maximum 120x80x80 cm)
up to 500 kg € 199
> 500 kg – 1000 kg € 299
> 1000 kg – 2000 kg € 499
> 2000 kg – 3000 kg € 699
> 3000 kg – 4000 kg € 899
> 4000 kg – 5000 kg € 1099
> 5000 kg € 1299
Oversized (width / height exceed 120x80 cm)
up to 1000 kg € 599
> 1000 kg – 2000 kg € 899
> 2000 kg – 3000 kg € 1199
> 3000 kg – 4000 kg € 1499
> 4000 kg – 5000 kg € 1799
> 5000 kg € 2099

We only deliver to other countries on request. You are welcome to contact us via chat, email or phone for your individual offer.

Parcel shipping

Parcel shipping

  • For products that we can send by parcel, you will receive your goods from DPD Classic or other local service providers such as PostNL in the Netherlands.
  • Pricing Germany:
    Up to 20 kg per package: € 7,90

    Pricing Netherlands and Belgium:
    Up to 30 kg per package: € 15

    Pricing Austria:
    Up to 30 kg: € 15
    Each additional package plus another € 10

    Preise Luxemburg:
    Up to 30 kg per package: € 110
    Weight > 30 up to 60 kg: € 160
    Weight > 60 kg: € 250

    We send our samples free of shipping to all countries that we deliver to: € 0
DPD
Postnl
Parcel shipping

Self pickup

Self pickup

  • You are also welcome to pick up your order from us within our opening hours Mon-Fri 9 a.m. to 6 p.m., Sat 9 a.m. to 3 p.m. We will notify you as soon as your order is ready for collection from our Fliesen XL warehouse.
  • Pick-up location:
    Fliesen XL GmbH
    Gildehauser Str. 180
    DE-48599 Gronau

    How to find us:

    Find Fliesen XL on Google Maps
Self pickup
Self pickup

Rails / profiles

Rails / profiles

  • We would be happy to send you our rails from our accessories department.
  • Rail shipping to Germany:
    1–30 pieces: € 17,90
    31–50 pieces: € 34,90
    > 50 pieces: € 49,90

    Rail shipping to Netherlands, Belgium, Luxembourg and Austria:
    1–30 pieces: € 29,90
    31–50 pieces: € 59,90
    > 50 pieces: € 89,90

Rails
Rails / profiles
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